Frequent Asked Questions
If you still have any questions please reach out at contact@faeholm
As a gentle reminder to all who use our mystical platform, we extend a disclaimer. We have artisans, creators, and instructors whose extraordinary talents yearn to break free from societal confines. Often deemed as scams, and high risk, our community is just trying to support each other while creating a place where we do not have to hide in risk of discrimination. Continue use of our site means that you have acknowledged and accept this disclaimer.
General
Yes, you may. However, we recommend that you create an account so your purchases are better secured. Without an account, a shop’s owner or FaeHolm will not be able to easily remedy an issue or perform exchanges or returns if a shop’s policy allows for one. Also, much of connecting with the shops and other members will be available if you create an account.
Our community is unique from the standpoint that generally speaking, what is created holds the intentions of the creator and even more so, the user. “Intentions” is not an approved term by the FDA. With that in mind, we issue this disclaimer. Products sold by our various wonderful shops are to be used for their intended purposes. These products and any results are open for interpretation based on educational and historical sources. Nothing on this site is intended to be a replacement for medical, psychological, or professional advisement.
Patrons & Students
No, not every listing is going to be handmade. There are different categories for supplies that while they can be handmade that they may also be from collaborations or wholesale. There are also services and courses that small business can list in their shop. If you feel like a listing is not in the correct location of category, please feel more than welcome to email us at contact@faeholm.com so that this may be corrected.
You are able to use any of your credit cards or debit cards. If you feel more comfortable with PayPal you can use that. There is also an option to use Klarna which is a way to spread out your payments over time.
Artisans & Instructors
What are these features that are being offered?
Articles are your shops blog pages. These will be all gathered and displayed on the platform's blog pages. Your shop page will also have a list of your articles.
Affiliate is a feature that those with paid memberships can actually link their products to their own private website. This means the patron will be headed to that page for checkout and not through FaeHolm.
Wholesale is a feature for those with paid memberships as well and this allows a shop to add a price that only those who are verified though FaeHolm as a wholesale buyer can see.
Click artisan dashboard
On left menu there is a products tab. Click that.
Click add new.
Select booking option under product type.
Fill out all the form and click draft to save but not allow anyone to see or click submit to publish to your shop.
It will also automatically post to your shop’s social page.
This website and all associated shops do NOT claim to diagnose, treat, cure, or subdue any conditions. It is you, the user’s responsibility to seek the professional medical advice in all instances.
Updated: 11/23/25

