Shipping Policy
Processing time
Most orders are processed and shipped within 2 business days. Some items take longer to prepare, please see product description for details.
Estimated shipping time:
United States: 2-5 business days
I'll do my best to meet these shipping estimates, but cannot guarantee them.Â
Order Tracking
You will receive a tracking link via email when your order ships out. If you have any questions about your tracking or shipment, drop us a line at jupitersdaughterapothecary@gmail.com.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Refund Policy
Do you offer refunds?
Refunds are only offered to customers that receive the wrong items or damaged items. If any of these apply, please contact us at jupitersdaughterapothecary@gmail.com with photos of wrong/damaged items and we’ll sort that out for you.
Â
Cancellation / Return / Exchange Policy
What’s your return policy?
We don’t offer returns and exchanges, but if there’s something wrong with your order please let us know within 2 weeks of receipt.Â
